Privacy Policy

Introduction

ZenithLaunch SARL ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy complies with the General Data Protection Regulation (GDPR) and Luxembourg data protection laws.

Data Collection

We collect personal data that you voluntarily provide to us when you:

• Contact us through our website contact form
• Subscribe to our newsletter or marketing communications
• Request information about our services
• Engage our professional services
• Visit our website (through cookies and similar technologies)

The types of data we collect may include your name, email address, phone number, company name, job title, and any other information you choose to provide. We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, and website usage data.

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, or your consent. We process your personal information to:

• Respond to your enquiries and provide customer support
• Deliver our data security consulting services
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect our business interests and prevent fraud

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• With trusted service providers who assist us in operating our business
• When required by law or to protect our legal rights
• In connection with a business transaction, such as a merger or acquisition
• With your explicit consent

Your Rights

Under GDPR and Luxembourg data protection law, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@zenithlaunch.top or +352 24229193.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact enquiry data is typically retained for three years, whilst client data may be retained for longer periods as required by professional and legal obligations.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data transmission, and regular security assessments. However, no method of transmission over the internet is completely secure.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other legally recognised mechanisms to protect your data.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@zenithlaunch.top
• Phone: +352 24229193
• Address: Avenue de la Liberté 8, 4622 Esch-sur-Alzette, Luxembourg

Supervisory Authority

You have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) if you believe we have not handled your personal data in accordance with applicable law. You can contact the CNPD at cnpd.public.lu.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.